Frequently Asked Questions
Frequently Asked Questions
Do you offer in-person or virtual sessions?
At Balancing Rocks Holistic Therapy, we offer secure, confidential virtual (Video and Phone) therapy sessions.
How do I book a therapy session
Booking a session is simple! You can schedule a therapy session through balancingrockstherapy.janeapp.com or by contacting us directly at 905-818-5075 or info@balancingrockstherapy.ca. Our team will assist you in finding a convenient time that works for you.
Is my information kept confidential?
Yes, absolutely. We take your privacy and confidentiality seriously. All information shared during therapy sessions is protected in accordance with the privacy laws in Ontario, ensuring your personal details remain secure.
Do you accept insurance?
Yes, we accept insurance for therapy services. We work with several insurance providers, including those for mental health coverage. Please contact us for more details regarding coverage or to confirm if your insurance plan is accepted.
What is the cost of therapy?
The cost for therapy sessions varies depending on the type of service We are happy to discuss payment options and support with insurance claims during the booking process.
Do you offer services for children or families?
Yes, we provide therapy for children, families, and individuals. Our approach is family-centered, and we offer a safe space for family members to engage in therapy together. Therapy for children can include a mix of play therapy, talk therapy, and family-based interventions.
What types of therapy do you offer?
We offer a range of therapeutic services including individual therapy, couples therapy, family therapy, group therapy, and workshops. We use holistic and trauma-informed approaches tailored to meet the needs of each individual or family.
How long is a therapy session?
A typical therapy session lasts 50 minutes. However, session length can be adjusted depending on your needs.
What should I expect during my first session?
During your first session, we’ll discuss your personal goals, challenges, and the areas you'd like to work on in therapy. This is a chance for you to ask any questions, and for us to understand your unique situation to tailor the therapy to your needs.
What should I expect during my first session?
We understand that things come up. If you need to cancel or reschedule your session, please provide at least 24 hours' notice to avoid a cancellation fee. You can contact us directly to reschedule your appointment.
Can I use therapy sessions for personal growth or not just for mental health issues?
Absolutely! While many clients seek therapy for specific mental health concerns, therapy can also be a valuable tool for personal growth, emotional wellness, and self-discovery. Whether you're navigating life transitions, improving relationships, or enhancing self-awareness, we're here to help.