Mental Health Support, Canada
We welcome individuals, couples and families from all backgrounds. Find a supportive space to talk about what matters to you, with respect for your culture, experiences and goals.
15 minutes · By video or phone · A chance to see if we’re a fit
NIHB & IFHP clients welcome
We serve NIHB clients and accept IFHP through Medavie Blue Cross. Explore coverage options.
Meet your therapist
MACP, RP · Registered Psychotherapist
Eve M is a Registered Psychotherapist at Balancing Rocks Holistic Therapy. Start with a conversation about what you are looking for, ask questions about the approach, and explore whether working together feels right.
Care shaped around you
Our practice offers culturally inclusive support to people of all backgrounds, including refugees and refugee claimants.
Find the right fit
Ask about experience relevant to your concerns, languages, session options and availability.
Therapy for individuals and relationships
We offer individual, couples and family therapy, as well as hypnotherapy services. People of all backgrounds are welcome, including newcomers, refugees and refugee claimants.
Time to explore difficult feelings, navigate change, and better understand your needs.
Bring what feels important today. Together, you and your therapist can identify what you would like to work on and discuss an approach that fits.
View individual appointmentsSpace to talk through conflict, explore trust, and practise more open communication.
Conversations may focus on recurring disagreements, emotional connection, parenting, or changes in your relationship. Contact the practice to discuss availability and fit.
Ask about couples therapyA place to hear one another and explore challenges affecting your family.
Start by discussing who would attend, what support you are looking for, and whether family sessions are a good fit for your needs.
Ask about family therapyGuided focused attention, relaxation and reflection to explore thoughts, feelings and habits.
You remain in control throughout. Explore common applications, approaches and what to expect, then discuss suitability, fees and availability with the practice.
Learn about hypnotherapyInterested in group sessions or community workshops? Get in touch to explore available services.
Our approach to care
Balancing rocks is an act of patience and persistence. Our name reflects that spirit: making space to pause, try again, and build on the strengths you already have.
Our work with every client is grounded in this same respect for each person’s experiences, identity and values.
We consider emotional, social, physical and spiritual aspects of your life as part of understanding you as a whole person.
Culturally inclusive care makes room for your traditions, community and lived experience.
Our approach draws on methods including cognitive behavioural therapy, narrative therapy and mindfulness. Discuss what feels right with your therapist.
A gentle beginning
Choose a free 15-minute phone or video consultation through our online booking page.
Talk about your hopes for therapy, ask about fees, and explore whether working together feels right.
If you decide to continue, discuss the next appointment and what you would like your sessions to focus on.
Registered Psychotherapist · View appointments and availability on Jane.
Fees & practice policies
Our therapy sessions are 50 minutes. Explore the fees below and choose the support that feels right for you.
| Service | Session length | Fee (CAD) |
|---|---|---|
| Individual therapy | 50 minutes | $180 |
| Couples therapy | 50 minutes | $205 |
| Family therapy | 50 minutes | $205 |
| Hypnotherapy | 50 minutes | $180 |
A free first conversation
15 minutes · video or phone · no cost
We serve NIHB clients and accept IFHP for eligible clients. Confirm coverage, eligibility and any amount you will need to pay before booking.
Please ask about the cancellation notice period, late cancellations and missed-appointment fees before confirming your session.
We welcome NIHB clients and offer IFHP / Medavie Blue Cross, private insurance and self-pay options. Contact us to confirm eligibility, provider requirements, fees and accepted payment methods. Check your private plan’s reimbursement terms before booking.
Contact us to discuss your preferred language, accessibility needs and whether interpretation can be arranged.
Please confirm age eligibility, your location and the service you need with the practice before booking.
NIHB mental health support
We welcome clients covered by the Non-Insured Health Benefits (NIHB) program.
We welcome First Nations and Inuit clients with compassion and respect for your identity, culture, community and lived experiences. Healing is personal. We listen without judgment, respect your choices and make space for the connections that matter to you.
Your story matters. Your voice matters. Your well-being matters.
Support for refugees & refugee claimants
Dedicated support for refugees and refugee claimants, shaped around each person’s experiences, needs and goals.
Starting or rebuilding life in a new country can bring many different feelings. You might want to talk about uncertainty, separation from loved ones, difficult experiences, or finding a sense of belonging. You choose what to share and where to begin.
Our culturally inclusive approach makes space for your identity, values and community, alongside your individual goals for therapy.
Talk with us about supportGetting started with IFHP
For refugees, refugee claimants and organizations helping someone access care.
Tell us you would like to use IFHP through Medavie Blue Cross. Ask about service availability and how to make a referral.
Have your current IFHP eligibility document available. Ask how to share it securely and whether a healthcare referral or prior authorization is required for the service.
Confirm your eligibility, approved service and any amount you must pay before treatment. Eligible supplemental counselling services are subject to a 30% co-payment under the current IFHP rules.
Discuss language or accessibility needs, phone or video options, and what you would like support with. Ask how long to expect a response after making a referral.
Before you begin
Questions about sessions, fees or getting started? Here are some useful places to begin.
Ask us a questionNo. We welcome individuals, couples and families from all backgrounds. We also serve NIHB clients and offer dedicated refugee support, with IFHP through Medavie Blue Cross for eligible clients. Please confirm age eligibility, location, service availability and fees with the practice before booking.
We welcome clients covered by the Non-Insured Health Benefits (NIHB) program. Contact us before booking to confirm your eligibility, the provider and service requirements, any prior approval needed and your coverage.
Yes. Balancing Rocks Holistic Therapy accepts the Interim Federal Health Program (IFHP) through Medavie Blue Cross for eligible clients. Contact us before your first session to confirm your coverage and any required referral or authorization.
Since May 1, 2026, a 30% co-payment applies to eligible IFHP supplemental services, including counselling. Please confirm the amount you will need to pay before treatment. Read the Government of Canada’s coverage update.
Yes. We offer dedicated support for refugees and refugee claimants as part of our inclusive practice. Contact us to discuss your needs, the referral process and available services.
Yes. Referring organizations can visit our referral form or call 905-818-5075 to ask about the process.
Individual therapy and hypnotherapy are $180 CAD per 50-minute session. Couples therapy and family therapy are each $205 CAD per 50-minute session. The initial 15-minute video or phone consultation is free. View all session fees.
We serve NIHB clients and accept IFHP through Medavie Blue Cross for eligible clients, alongside private insurance and self-pay options. Confirm your coverage and any amount you will need to pay before booking.
Coverage depends on your plan and the provider’s designation. Ask your insurer whether it covers services from your chosen therapist and whether any limits or referral requirements apply.
Jane lists video and phone options for consultations and individual therapy. Ask the practice about the options for your chosen service and whether your location can be served.
You can begin with whatever feels manageable. The consultation is a place to ask questions and discuss what you are hoping to find support with.
Open our Jane booking page and choose Sign In. For appointment changes or cancellation questions, contact the practice.
Call the practice to ask about the referral process. Please avoid sending sensitive health details by ordinary email. You can also visit our referral form.
We’re here to listen
Whether you are seeking therapy for yourself, your relationship or your family, or helping someone access support, we can discuss the next step. People of all backgrounds and referring organizations are welcome to get in touch.
Questions about a referral? Call us at 905-818-5075.
Before sharing your information
Ask the practice how referral information is collected, stored and accessed, and how confidentiality applies to your care. Share only the information needed to arrange support, using the method agreed with the practice.
General website chat is for practice questions. Please use the referral process for personal health details.
After you make a referral
Our team reviews each referral and follows up using your preferred contact method. If your concern is urgent, call 905-818-5075.
If you are referring someone else, confirm their permission to share their information and their preferred way to be contacted.
Contact the practiceReferrals · Balancing Rocks Holistic Therapy
Seeking support for yourself or referring someone to our practice? Start a conversation with our team about the right next step.
Preview a private referral for the clinic team, with a reception notification through WhatsApp Business at +1 (905) 818-5075 and an email notification to info@balancingrockstherapy.ca when connected. This saved preview does not submit the form.
Our therapy services
Explore individual, couples and family therapy, hypnotherapy, and dedicated support for refugees and refugee claimants. Our practice welcomes people of all backgrounds.
Explore difficult feelings, navigate changes and discuss what you would like to work towards. Your therapist can help you consider an approach that fits your goals.
View individual appointmentsTalk through communication, trust, recurring disagreements and changes in your relationship. Contact us to discuss fit and current availability.
Ask about couples therapyExplore challenges affecting your family and discuss who would attend, what you hope to work on and whether family sessions are appropriate.
Ask about family therapyHypnotherapy uses hypnosis: a guided state of focused attention, often accompanied by deep relaxation. It can involve suggestion, imagery and reflection to explore thoughts, feelings and habits.
You remain in control and can choose to stop. The absorbed feeling may be similar to being immersed in a book or a daydream.
People explore hypnotherapy for a range of goals. Evidence and suitability vary by concern; discuss the available services and your needs with your practitioner.
Direct, positive suggestions connected to an agreed goal.
An indirect, conversational approach using stories and metaphors.
An approach combining cognitive behavioural therapy (CBT) with hypnosis.
Exploring feelings and interpretations associated with past experiences. Hypnosis is not a reliable way to recover or verify memories and can contribute to false memories. Discuss the purpose and limits of any exploratory work with your practitioner.
Ask which approaches our practitioner offers and whether they fit your goals. For pain, IBS or other medical concerns, coordinate with your healthcare provider. Hypnotherapy does not replace medical assessment or prescribed treatment. Confirm fees and any applicable coverage before booking.
Further reading: NCCIH: hypnosis research · Johns Hopkins: hypnosis and memory
Ask about hypnotherapyContact the practice about available group sessions, community workshops and educational programs.
Discuss community servicesDedicated refugee support
A culturally inclusive space to explore the experiences, relationships and changes that matter to you. Conversations may include settling into life in Canada, separation from loved ones, stress, uncertainty or belonging.
IFHP accepted through Medavie Blue Cross. Explore coverage details.
Speak with us about your needs or begin with a referral.
This website, referral form and chat are not emergency services. In Canada, call 911 for immediate danger. For suicide crisis support, call or text 988, available 24/7. Find urgent help.